Privacy Policy

Effective Date: [19/09/2025]

At Amazingly Organics, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our products. By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping address.

  • Payment Information: Processed securely by trusted third-party payment gateways (we do not store card details).

  • Browsing Data: Cookies, IP address, device information, and pages you visit for analytics and performance tracking.

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders.

  • Provide customer support and respond to inquiries.

  • Send order confirmations, updates, and promotional emails (if you subscribe).

  • Improve our website, products, and customer experience.

  • Run analytics and marketing campaigns in a secure and responsible manner.

3. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences and shopping cart.

  • Analyze website traffic and performance.

  • Run advertising and retargeting campaigns.

You can choose to disable cookies in your browser settings, but some features may not work properly.

4. Sharing of Information

We do not sell or rent your personal data. However, we may share limited information with:

  • Payment Gateways (for secure transactions).

  • Delivery Partners (to fulfill your orders).

  • Analytics & Marketing Tools (such as Google Analytics, Facebook Pixel).

5. Data Security

We take appropriate measures to protect your personal data against unauthorized access, alteration, or disclosure. Secure Socket Layer (SSL) encryption is used during transactions to safeguard your information.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your information.

  • Opt-out of marketing emails anytime by clicking “unsubscribe.”

7. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

Refund & Return Policy

Effective Date: [09/09/2025]

At Amazingly Organics, we value your trust and strive to provide you with the highest quality seeds and healthy food products. If for any reason you are not completely satisfied with your purchase, we’re here to help.

1. Returns

  • Due to the nature of food and consumable products, we only accept returns if the item you received is:

    • Damaged during delivery

    • Incorrect product delivered

    • Defective or expired item

  • To be eligible for a return:

    • The product must be unused, unopened, and in the same condition as received.

    • The request must be raised within 7 days of delivery.

    • Proof of purchase (order confirmation, invoice) is required.

2. Refunds

  • Once your return is approved, we will process your refund within 5–7 business days.

  • Refunds will be made to your original method of payment (credit/debit card, UPI, wallet, or bank transfer).

  • Shipping charges (if any) are non-refundable.

3. Replacements

  • If you receive a defective or wrong product, we will offer a free replacement at no additional cost.

  • Replacement requests must be raised within 7 days of delivery.

4. Non-Returnable Items

  • Opened or partially used food products.

  • Items purchased under clearance sales or discounts.

  • Products damaged due to customer mishandling.

5. How to Request a Return or Refund

To initiate a return or refund, please contact us at:

📧 Email: care@amazinglyorganics.com
📞 Phone: +919720090777

Please include your order number, reason for return/refund, and photographs (if applicable) for faster processing.

Note:- "Please do not accept the parcel if it appears tampered, damaged, or opened at the time of delivery."